Support

Contact us

Questions about proposals, billing, or your account? A real person on the Fieliq team will get back to you.

Email support

support@fieliq.com

The fastest way to reach us for any question.

Response time

1–2 business days

Monday to Friday, excluding US public holidays.

Billing & refunds

Payments are handled by Paddle, our Merchant of Record. Look up an order at paddle.net or read our Refund Policy.

Before you write

Many answers are already in our FAQ. Signed-in users can also send feedback or a bug report from the sidebar.

Mailing address available on request. For privacy requests, email support@fieliq.com with the subject line "Privacy request".